Privacy Policy

1. Privacy Overview

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory European data protection regulations (GDPR) and this Privacy Policy.

When you visit this website, certain personal information may be collected. Personal data comprises information through which you can be individually identified. This Privacy Policy details what information we collect and how we utilize it.

2. Data Controller

The data controller responsible for processing data on this website is:

Jéssica Vallejos G. · Remanso Sur (Predio Flor del Lago) Ruta T-45, Km 7, Riñihue, Comuna de Los Lagos, Región de Los Ríos, Chile Email: contacto@remansosur.com · Telephone: +56 9 9243 0884

3. Data Collection on Our Website

Server Log Files: Our web server automatically collects and records standard technical information transmitted by your browser (browser type, operating system, referrer URL, host name, request timestamp, IP address). The legal basis is Art. 6 (1) (f) GDPR.

Contact Inquiries: If you submit an inquiry via our contact form or email, the information provided, including contact coordinates, will be stored exclusively for processing your request and answering follow-up questions. We never share this data without your explicit consent. Legal basis: Art. 6 (1) (b) GDPR.

4. Your Statutory Rights Under the GDPR

Under statutory European data protection provisions, you hold the right to:

To exercise any of these rights, or for further privacy queries, please reach out to us at contacto@remansosur.com at any time.

• Right of access to your stored personal data (Art. 15 GDPR)
• Right to rectification of inaccurate records (Art. 16 GDPR)
• Right to erasure / right to be forgotten (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)
• Right to revoke previously granted consent at any time (Art. 7 (3) GDPR)
• Right to lodge a complaint with a competent supervisory authority (Art. 77 GDPR)

5. SSL / TLS Encryption

For security reasons and to protect the transmission of confidential communications, such as direct property inquiries, this site utilizes modern SSL/TLS encryption. You can recognize an encrypted connection by the "https://" protocol prefix and lock icon in your browser address bar.

6. External Media & Cookie Control

We integrate external media (such as Vimeo video footage) through a privacy-preserving Two-Click architecture. Third-party media and tracking scripts remain strictly blocked until you give your voluntary consent via our Cookie Banner or direct media gate (Art. 6 (1) (a) GDPR). You may modify or revoke your consent anytime via the Cookie Settings link in the footer.